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ContinuumRx

ContinuumRx partners with healthcare systems and their providers to improve post-acute care coordination and care management, to help reduce gaps in patient care, to enhance the overall patient experience, and to help our provider partners improve their overall financial performance. We provide home infusion therapies and services to hundreds of patients each month and support them in their care and recovery through all phases of the healthcare continuum.

Our commitment to quality of care and outcomes is also showcased through our accreditation through the Accreditation Commission for Health Care (ACHC).

 

Patient Care

Our clinical team works closely with your providers to determine the right setting of care, to deliver the appropriate level of education and training, and to support you during your therapy. We have access to a broad range of alternate site options that allow you to continue your treatment and to live life to its fullest.

With home infusion pharmacies, home health, skilled nursing, and hospice partner providers throughout the Southeast, our patients can seamlessly transition from one care setting to another and enjoy the peace of mind that comes from partnering with a leader across the entire continuum of care.

Infusion Therapies

Patient Testimonials

 

“The employees were always helpful, and if I ran out of supplies, they would always send extra if needed.”

“Your nurse is a wonderful lady! She was there for me when I had problems and returned all calls after hours and on weekends when I had questions.”

“They were very helpful, even getting extra supplies to me on snow days.”

“The nurse who came to us in the hospital was so awesome, explained everything in detail and was very understanding and empathetic. Thanks to your staff who made this ordeal so much easier for our family.”

 

Central Alabama

Eastern Tennessee

Central Tennessee

Northern Alabama


PATIENT EDUCATION REFRESHERS

Continuing Education for Patients and Caregivers

Healthcare Professionals

We provide high-quality care and unparalleled service to physicians and to their patients, alike. We work with healthcare providers to get patients into the right setting of care at the right time. Our team of healthcare benefit specialists, pharmacists, registered nurses, and dieticians support patients through their recovery and disease management. We’re proud to partner with some of the nation’s leading healthcare providers and consistently produce the best performance metrics in the industry.

Patient Testimonials

 

“I would like to say a very special thank you to everyone at ContinuumRx. You all were very caring and patient with our mom. You answered any questions I had and were very thorough. From one registered nurse to another, this meant a lot!”

“Your nurse is a wonderful lady! She was there for me when I had problems and returned all calls after hours and on weekends when I had questions.”

“They were very helpful, even getting extra supplies to me on snow days.”

“The nurse who came to us in the hospital was so awesome, explained everything in detail and was very understanding and empathetic. Thanks to your staff who made this ordeal so much easier for our family.”

 

Central Alabama

Eastern Tennessee

Central Tennessee

Northern Alabama

Our healthcare providers have come to trust:

A familiar clinical liaison who is available to evaluate and communicate a patient’s alternate site options and coordinate and arrange care management services.

A dedicated team of specialized pharmacists, dietitians, nurses, and other clinical personnel that provide 24/7/365 oversight at home that ensures peace of mind.

Comprehensive reporting that highlights patient outcomes, satisfaction, and cost, as compared to peers and industry competitors.


HOME INFUSION PARTNERSHIPS WITH HOSPITALS

ContinuumRx partners with leading health systems to provide a fully integrated, specialty infusion service that improves care, lowers cost, and provides a new source of revenue for our partners. ContinuumRx’s business model ensures a seamless transition for patients from the hospital to the home and better aligns providers in the continuum of care.

HEALTH SYSTEMS
We partner with the nation’s leading healthcare systems and hospitals to allow patients to seamlessly transition from the acute to post-acute setting when requiring home infusion services. Together, we bring a patient-centered continuum of care to the markets we serve that has proven to avoid unnecessary hospital admissions, to shorten hospital length of stay, and to avoid unnecessary readmissions. All of these things add up to a better overall patient clinical outcome and to enhanced operating performance for our hospital partners.
Contact us to learn more.

Our Partners

Leadership

Keith P. Hartman

Chief Executive Officer

Mr. Hartman is an experienced operating entrepreneur and pharmacy business owner spanning two decades. Keith founded and grew a chain of retail pharmacies, a compounding pharmacy, and two specialty pharmacies along with a long-term care pharmacy. All were built and grown under the guise of operational excellence and produced great results. Some were sold while others he still owns and provides limited strategic guidance as a member of the board of directors.

Keith graduated from the University of the Sciences with a degree in Pharmacy. Today he is still involved mentoring future pharmacists and pharmacy owners. He is a father of six children, private aviator, enjoys golfing, skiing and spending time with his family.

Chris Van Raam

Chief Operating Officer

Chris Van Raam is a pharmacy executive with over 10 years in the home infusion industry. His experience encompasses branch operations, specialty product management, and multi-site leadership. Chris has used process improvement techniques and strategic partnerships to achieve year over year growth in each position he has held.

Chris graduated from Old Dominion University with a Bachelor of Science degree. He then earned his Master of Business Administration and Doctor of Pharmacy degrees from Virginia Commonwealth University. Chris enjoys hanging out with his wife and three daughters in his free time. His other passions are working out, visiting breweries with friends, and watching football.

Michelle Goodin

Vice President of Human Resources

With more than 15 years of experience as a Human Resources Leader, Ms. Goodin has a background including management, training, employee relations, counseling, compliance, onboarding, recruiting, compensation, payroll and benefits. Prior to joining ContinuumRx in January 2010, Ms. Goodin was the Compensation Analyst and Payroll Manager at Emageon, Inc., a publicly traded medical imaging and software systems provider. Prior to completing her degree, Ms. Goodin held roles in the accounting and personnel departments of E.A. Renfroe & Company – a risk management company, as well as in the accounting departments of Drummond Corporation and HealthSouth, specializing in post-acute healthcare services. Ms. Goodin earned her Bachelor of Science degree in Human Resources Management from the University of Alabama at Birmingham.

Felicia Schaps

Vice President of Nursing and Clinical Compliance

Felicia Schaps is an accomplished infusion nursing executive with over 25 years of experience who has played a valuable role within ContinuumRx’s leadership team for over three years. Her expertise in infusion nursing is highly sought after by other professionals. She is one of only sixteen members of the inaugural 2021 National Home Infusion Association (NHIA) Home Infusion Fellow Program, which is composed of highly-regarded, specialty infusion professionals. She holds many credentials, including but not limited to CRNI, OCN, CNSC, and IgCN. Felicia earned her BSN and MSN-ED from the University of Phoenix.

Rachel Cohen

Vice President of Finance

Rachel Cohen is the Vice President of Finance at ContinuumRx and has extensive expertise in financial reporting, operational performance, and revenue cycle. With over ten years of experience in healthcare and home infusion, Rachel takes pride in providing meaningful data and collaborating with the operations and sales teams to drive positive financial performance. Prior to joining ContinuumRx, Rachel worked in auditing with a public accounting firm.

Rachel graduated from Texas A&M University with a B.S. in Accounting and an M.S. in Information Systems. She is also a licensed Certified Public Accountant. Rachel loves traveling and cooking for her family and friends. She also enjoys knitting, reading, and running in her free time.

Melanie Cusmano

Vice President of Operations

Melanie Cusmano serves as ContinuumRx‘s Vice President of Operations and possesses a demonstrated history of working in healthcare. Melanie’s expertise in home infusion, specialty pharmacy, medication administration, Medicare, Medicaid, Utilization Review Accreditation Commission (URAC), and Accreditation Commission for Health Care (ACHC), brings a wealth of knowledge to ContinuumRx from all aspects of the industry.

Melanie graduated from Tusculum College with a Bachelor‘s degree in General Business Administration and Management. Melanie has been with ContinuumRx for over ten years and is an essential part of the company’s daily operations. Melanie enjoys spending time with her husband, son, and daughter outside of her professional life. Her other passions include serving at her local church and scrapbooking.

Tim Nelson

Vice President of Strategic Partnerships and Admission Services

Tim Nelson is a seasoned leader with extensive experience in home infusion pharmacy management, sales, revenue cycle management, and vendor and partner relationships. Tim has over thirty years of experience in the healthcare industry, more than twenty of which have been dedicated to home infusion pharmacy ownership. Tim began his career in the Orthotics, Prosthetics, and DME business before transitioning into the newly emerging home infusion sector. Under Tim‘s leadership as CEO, his company grew from a start-up to the state’s largest independent home infusion company. Tim’s operational experience includes P&L management, budgeting, and performance improvement.

Tim is a previous recipient of Birmingham’s Top 40 Under 40 recognition. He is also a community advocate and is currently Chairman of the Shelby County Parks and Recreation Authority. Tim enjoys golf and spending time outdoors with friends, his wife of thirty years, and their two sons in his free time.

Ashley Pendergrass

Vice President of Clinical Pharmacy Operations

Ashley Pendergrass brings over nine years of pharmacy operations experience to ContinuumRx. Her dedication to outstanding patient satisfaction and extensive expertise in clinical excellence has helped build successful pharmacy teams throughout the organization. Ashley leverages her knowledge to advance patient safety and promote a positive culture.

Ashley graduated from the University of Alabama at Birmingham with a Bachelor of Science degree. She then went on to earn her Doctor of Pharmacy degree from McWhorter School of Pharmacy at Samford University. Ashley enjoys spending time with her husband and twin boys. In her free time, she enjoys cooking, reading, and traveling.

Locations

Birmingham, AL 

2 Perimeter Park South, Suite 250 East
Birmingham AL 35243

205-271-9970 Phone
205-271-9971 Fax

Corporate Office | Birmingham, AL

Two Perimeter Park South, Suite 260 East
Birmingham, AL  35243

205-968-9500 Phone
205-991-1501 Business Fax

800-665-2850 Toll-Free Phone
877-438-9380 Toll-Free Pharmacy Fax

Knoxville, TN (Infusion Suite)

2210 Sutherland Avenue, Suite 112
Knoxville, TN 37919

865-525-4886 Phone
865-934-0249 Fax

Nashville, TN (Infusion Suite)

1910 Church Street, Suite 100
Nashville, TN 37203

615-645-4790 Phone
615-645-4791 Fax

Huntsville, AL (Infusion Suite)

605 Davis Circle Building 10, Suite 26
Huntsville, AL 35801

256-417-6420 Phone
256-417-6408 Fax

Chantilly, VA (Infusion Suite)

14303 SullyField Circle Unit C
Chantilly, Virginia 20151

703-935-2060 Phone
703-935-2061 Fax

On-Call | After Hours Coverage 

Coverage is available 24 hours, 7 days a week through an answering service and on call, after normal working hours, weekends, and holidays. Qualified personnel are on call to accept patient calls and referral for service, and to respond to pharmacy, equipment, and supply needs, as necessary. Pharmacists and delivery personnel are on call 24 hours a day, 7 days a week.


FEEDBACK

The team at ContinuumRx values your feedback and would like to hear about your experience with us.

Use the contact us form to the right to leave feedback.