ContinuumRx is committed to to doing our part to #FlattenTheCure, #DeliverHope, and heighten a patient’s quality of care while providing solutions to your staff and patients that require home infusion therapy. Our priority is to work with your team to identify patients that can be moved to the safety of their home not only to decrease their risk of hospitalization/re-hospitalization, but also to free up hospital beds for COVID-19 needs. 

We are actively monitoring the CDC guidelines related to the coronavirus (COVID-19) outbreak and updating our plans, policies, and guidelines as needed. We continue to accept and service new patients and operate under the highest standards.

ContinuumRx is dedicated to these guidelines to protect our healthcare providers and patients:

General Guidelines:

  • Complying with existing standard operating procedures (SOPs) and disaster emergency plans, and updating as needed for PPE modifications, social distancing, and compounding procedures.
  • Establish remote working capabilities for pharmacy staff where possible.

Patient Guidelines:

  • Providing bedside education and instruction via FaceTime, Zoom and Skype: 
    • For resumption of patient care 
    • For patients that are teachable remotely
    • Patient and caregiver education via video library
  • Requiring patients to wear face masks.
  • Maintain social distancing.
  • Comply with local health department screening, patient contact, and reporting requirements.

Patient Delivery:

  • Employ delivery strategies that limit patient/employee exposure:
    • Leave packages at the patient’s home and call the patient to alert them to delivery.
    • Utilize photo confirmation rather than obtain signatures.
    • Use common courier services (UPS, FedEx) whenever possible.
    • Do not allow courier or shipping personnel into your household.

Nursing Staff:

  • Limit nursing time in the home.
  • Medical-grade masks, gowns, and shoe covers.
  • Hand sanitizer upon initial entry and during glove change processes.
  • Instruct patients to have supplies needed for procedures ready prior to the nurse entering the home.
  • Nursing bags are prohibited in the patient’s home.
  • Limit non-disposable supplies taken into home.
  • Use disposable supplies, such as BP cuffs, stethoscopes and thermometer when possible.
  • Complete non-physical assessment telephonically.
  • Complete all documentation outside the home.
  • Patient Screening Tool to Identify COVID-19 Patients.
  • COVID-19 testing recommendations.
  • Isolation guidelines when employees develop symptoms.
  • Quarantine guidelines when exposure is suspected.
  • Return to work guidelines per CDC Criteria for Return to Work for Healthcare Personnel with Confirmed or Suspected COVID-19.

We will continue to implement innovative ways to maintain the same level of service that you expect as we all work together during this difficult time.  

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